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A portfolio of workshops to help you and your organisation communicate effectively and learn how to:

		Emotionally engage your audience and motivate and enthuse others (Persuasive Presentation Skills)
		Emotionally engage your audience and motivate and enthuse others (Effective Coaching Skills)
		Define specific networking goals for your business or organisation, enhance your own skills and confidence in networking and in turn develop your business (Networking with Confidence)
		Achieve a negotiated outcome which builds the relationship rather than damages it (Negotiation Skills)
		Ensure your meetings are effective and conclude with the necessary outcomes and actions (Effective Meetings)
		Communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage Communicating Customer Service Excellence)

Practical Content
Workshops contain high levels of practical content, centred on your own work-related challenges. This allows you, the learner, to apply the lessons both immediately and progressively. However the X Factor that makes this learning stand out is our emphasis on developing and applying emotional intelligence.

This is a relatively new but already highly respected discipline. It involves the ability to monitor your own and other’s feelings and emotions, which in turn guides your thinking and judgement. Nurturing and applying this powerful attribute can hugely enhance your communications ability – arguably the most important ingredient in the creation of outstanding leadership and management.

Understanding and harnessing the role of emotion will greatly boost your ability to communicate, whether your goal is to inform, request, persuade or build relationships. That’s why our offering will make a real difference to your daily and long term performance.